HR From the Heart
By Libby Sartain, with Martha Finney, Amacom, 2003
Human resources professionals are entrusted, perhaps more than any other corporate designates, with the well-being of their organization’s population. They bridge the gaps between the individual and the collective, the person and the purpose. The most successful and effective HR professionals see their careers as a calling, and their work, though driven by corporate goals, is graced by a sense of purpose, a profound generosity, and a love for what they do and the constituencies they serve.
HR from the Heart is a book for HR practitioners who love their jobs — or want to. Libby Sartain, one of the country’s top human resources executives, reveals how HR professionals create a synergy between business objectives and the needs and wants of employees. This inspiring book is equal parts motivational message and how-to, confessional and career guide. Filled with stories from Sartain’s considerable experience, HR from the Heart offers a first-hand perspective on forging relationships, selling HR to the company, taking diversity beyond “”by the book,”" keeping policy in perspective, and more — all while making the right career moves, staying engaged, and forwarding the strategic goals of the company.
“HR From the Heart is in a class by itself. It is the first book I’ve seen on the topic that clearly spells out how HR managers can really add value to the organization. Libby’s experience and insights are valuable not just for practicing HR managers but also for general managers who want to know how HR can help them leverage their people for competitive success.” Charles O’Reilly, Frank E. Buck Professor of Human Resources and Organizational Behavior, Graduate School of Business, Stanford University
“This book touches not only the heart, but the mind and soul of the HR profession. It’s full of ideas with impact, tools and tips for how to do HR, and wonderful stories. Readers will laugh and learn from one of the most respected HR leaders in the business. A superb book that will be a classic.” Dave Ulrich, Professor, University of Michigan Business School and Director, Human Resource Executive Education Program; author, Human Resource Champions.
“The ultimate HR book for the 21st century. It’s everything you wanted to know and are glad someone else asked…and told the truth! Libby Sartain talks to us with wit, great examples and tough love.” Beverly Kaye, co-author, Love ‘Em or Leave ‘Em; author, Up is Not the Only Way
“I predict that this book will become a primer for all students of HR — both in the classroom and in the workplace. It’s the first book on human resources actually written by a human resources practitioner. Libby Sartain’s humor, insights, real-world anecdotes, and unabashed love for our profession have created a must-read for us all.” Coleman Peterson, EVP, People Division, Wal-Mart Stores, Inc.
“Every HR professional, top management executive, and business student should read this book. Sartain models how the corporate HR executive of the future will look, act, and think, and gives the reader a roadmap on how to get there. An energizing and rejuvenating read.” John Challenger, CEO, Challenger, Gray & Christmas, Inc.
“Outstanding!!! A must read for all business leaders.” Mary Cheddie, VP, Human Resources, The Orvis Company, Inc.
