4 Reasons to Hate Team-Building Workshops
As the creator of the CareerLandscapes team-building workshop (which is based on authentic, structured and safe personal storytelling), naturally I have to talk about it to prospective clients. As much as I believe in the value of my own offering, I don’t love the marketing conversation. First of all, who likes marketing? Secondly, I don’t know a soul who enjoys team-building workshops. In fact, I’ve discovered that when I say “it’s a team-building workshop for people who hate team-building workshops,” I hear a sigh of relief and recognition. How perverse is it to routinely turn to a group experience that promises to create trust, foster easy communication, inspire and bond, but really leaves your group members feeling isolated with even a deadened sense of spirit?
So that got me to thinking. Why are team-building workshops that experience that people love to hate? Here’s what I’ve come up with. Hoping this list strikes a comforting vibe of recognition within your skeptical spirit:
Nobody cares about ropes and straws. The first team-building exercise I suffered through as a participant was a ropes course. When I was 15. It was cool then. I’m over it now. Most people old enough to pay for their own health care insurance and have expensive dental work don’t thrill at the prospect of falling on their face from unnatural heights. The most recent exercise I took part in involved the challenge of assembling five drinking straws so that they stood unsupported a couple of feet off the tabletop. Really? Straws? Have you seen the headlines recently?
Typical team-building workshops isolate the high-value introverts. Granted, some people get jazzed by puzzles and tabletop challenges. They typically don’t need the bonding experience of team-building workshops. They’re already meeting after work for a round of ‘ritas. But you have another population of profoundly valuable individuals who like to solve problems on their own or in close groups of equally calm and thoughtful people. Make them participate in goofy, trivial games that are clearly irrelevant to the work at hand, and you have further highlighted their sense of feeling fundamentally different and separate. Not the outcome you had in mind.
Typical team-building challenges focus the participants on the game, not on each other. They come away from the day exhausted, without knowing anything new about each other. Thinking back to the straws exercise that I endured, I can tell you that the final assembly of straws looked like a dog’s breakfast (and frighteningly I was on a team with designers, architects and engineers). But I can’t tell you a single new insight, understanding or fact that I learned about my tablemates. I’m also pretty sure that they didn’t learn anything useful about me. But they might have gotten the mistaken impression that I prefer watching than doing. And that would have been so wrong, potentially getting us off on the wrong foot for any future projects together.
You put your high-value, high-performing talent at risk for losing face for a low-return objective. Let’s face it, when you’re relatively shy brainiac who lives primarily in her head, a group experience that involves a helmet and heights can’t be good news. If you really couldn’t care less about causing straws to defy the laws of gravity, you know that pretending to be energized by the challenge is profoundly inauthentic (and your teammates will be able to smell it). Why put your people through experiences that will be embarrassing, humiliating, isolating or potentially painful?
So what kind of team-building experience could you actually love and consider worth the investment of your entire group spending a half-day or so away from their core responsibilities?
Easy. One that helps each individual shine at his or her best. Where the team members authentically connect with each other. They come away from the experience possibly exhausted, yes, but also exhilarated and bonded together with a heightened sense of understanding, knowledge, respect and caring. For each other as individuals, beyond the definition and confines of their organizational roles.
That’s the lasting outcome based on real knowledge that will move all your other team objectives forward.






This resonates with me -particularly isolating introverts – I often think of a ridiculous exercises as “torture number 663 from the introverts book of hell”.
Thank you for the fun and good article.
It is true that ‘team-building’ workshops can be terribly designed and comply with all the flaws you’ve highlighted above. I would add one more flaw: what ‘team’ are you actually trying to build. It makes even more sense to design such activities according to the team. Workshops for the entire organisation or for close-knit teams do not follow the same objectives…
And indeed crucially we should not be calling them ‘team-building’ activities; I think the increasing use of the term ‘retreat’ is already a better alternative as it suggests something rather relaxing, which it usually isn’t but anyways…
A key to team building for me is to combine ‘fun, focus and feedback’. It’s been my mantra for the past 2 years and it’s been really a winning combination, also for this type of activities. See http://km4meu.wordpress.com/2012/01/09/a-new-year-of-fun-focus-feedback-and-some-new-ideas/ for more about this.
Cheers,
Ewen
Love #2. As an introverted chap myself nearly all staff events fall into this trap, be they team building events or staff socials. They nearly all assume that everyone is an outgoing extrovert.
This is great. On the Myers-Briggs scale, I’m 80th percentile on the introvert scale. Nothing is more exhausting than pretending to enjoy the company of those who like to think out loud or who enjoy chatting.
After our last staff retreat I felt so isolated, so out-of-step, and so profoundly at odds with the corporate culture and values that I wanted to quit on the spot. Fortunately they don’t do this every year. Next time, I’m calling in sick, and will continue to do that until they either give up on me, or can me.
Hi Sylvia: I know how you feel. I feel the same way during those kinds of events. Can’t say that I would recommend calling in sick though and setting yourself up for exclusion or even termination. If you’re in HR (I assume you are, if you found this site), couldn’t you approach the planner of these events and suggest alternative programming?
Yesterday, I was the victim of a team building workshop. I’m INTP on the Myers-Briggs test and I just find those activities irrelevant, ridiculous and utterly stupid. I was forced to participate in one game but felt so miserable that I just decided I had to be true to myself, respect myself and stand for my beliefs and feelings, so I refused to participate in the rest of the activities. Quite frankly, this workshop made me literally sick and the prospect of being considered an outcast by the rest of my co-workers is actually a relief -or rather, I couldn’t care less!- when compared to the alternative of having to participate in that crap. Sorry I seem so bitter, it was just yesterday and the wounds are too fresh. I just had to vent!